Welcome to SISTEM PENGURUSAN ADUAN AWAM MAJLIS BANDARAYA SUBANG JAYA.

WELCOME TO THE MBSJ SISPAA SYSTEM, AN ONLINE PLATFORM FOR RECEIVING PUBLIC COMPLAINTS, INQUIRIES, AND SUGGESTIONS REGARDING MBSJ'S SERVICES AND DELIVERY SYSTEM. WE ENCOURAGE YOU TO PROVIDE DETAILED INFORMATION SO WE CAN EFFECTIVELY ADDRESS YOUR CONCERNS. YOUR INPUT IS ESSENTIAL IN HELPING US ENHANCE THE QUALITY OF OUR SERVICES THROUGH YOUR FEEDBACK.    

FOR ANY INQUIRIES , PLEASE CONTACT THE RELEVANT DEPARTMENT VIA WHATSAPP AS INDICATED BELOW:

INTEGRITY COMPLAINT CHANNEL

 ANY COMPLAINTS REGARDING MISCONDUCT BY OFFICERS OR STAFF OF MBSJ CAN BE CHANNELLED TO THE INTEGRITY UNIT THROUGH EMAIL TO: integriti@mbsj.gov.my 

 DASAR TOLERANSI SIFAR MAJLIS BANDARAYA SUBANG JAYA
PLEASE BE ADVISED THAT THE COUNCIL WILL NOT ADDRESS COMPLAINTS THAT USE ABUSIVE, OBSCENE, INSULTING, DEFAMATORY, RACIST, THREATENING, OR INTIMIDATING LANGUAGE. THE COUNCIL ALSO RESERVES THE RIGHT TO DISMISS ANY COMPLAINTS THAT HAVE BEEN SETTLED BY A COURT, TRIBUNAL, ARBITRATOR, OR ANY OTHER JUDICIAL BODY.